JH Consultancy

Organisational structure and accountability

Organisational structure and accountability support for growing teams

A structure that worked at ten people rarely works at fifty. We help you see where roles overlap, where responsibility is unclear and where leaders are carrying too much, then design a structure that fits the business you are becoming.

Who it helps: Owner-led and leadership-team businesses in Leeds and Yorkshire where responsibilities have blurred and decisions still route through a few people.

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Problems you may recognise

  • “We have grown quickly and things feel messy.”
  • “We have outgrown our current structure.”
  • “People do not know what is expected of them.”
  • “Our managers are struggling.”

How we can help

  • Assessing role clarity, accountability and organisation charts
  • Redesigning reporting lines and department structures
  • Mapping roles and responsibilities so delegation and management expectations are clearer
  • Defining decision-making frameworks
  • Reviewing leadership capability and succession

How an engagement works

Every consultancy engagement has a fixed scope that is agreed with you before work begins, so you know what is included. The level of support varies by package. You can enquire about consultancy directly: you do not need to buy an Operational Health Check or Growth Hub membership first.

Packages and deliverables

These are established consultancy packages. The outcomes describe what the work is intended to support, not guaranteed results. We agree the scope with you before work begins.

People & Structure Audit

“We've grown quickly and things feel messy.”

What you get

  • Leadership interviews
  • Organisational health assessment
  • Role clarity review
  • Accountability analysis
  • Organisation chart review
  • Prioritised recommendations

Outcomes

  • Clear organisational health score
  • Identified growth blockers
  • Improved accountability
  • Roadmap for the next 12 months
See People & Structure Audit on the solutions page

Organisation Structure Design

“We've outgrown our current structure.”

What you get

  • Organisation redesign
  • Reporting line review
  • Department structure recommendations
  • Decision-making framework
  • Future-state organisation chart

Outcomes

  • Better communication
  • Reduced duplication
  • Clear leadership responsibilities
  • Scalable business structure
See Organisation Structure Design on the solutions page

Role Clarity Programme

“People don't know what's expected of them.”

What you get

  • Role mapping workshops
  • Responsibility matrix
  • Job architecture
  • Success measures
  • Accountability framework

Outcomes

  • Improved ownership
  • Reduced confusion
  • Higher performance
  • Better team alignment
See Role Clarity Programme on the solutions page

Process & Accountability Framework

“Things keep falling through the cracks.”

What you get

  • Core process design
  • Accountability matrix
  • Meeting framework
  • Escalation structure
  • KPI ownership model

Outcomes

  • Greater accountability
  • Fewer missed actions
  • Better visibility
  • Improved execution
See Process & Accountability Framework on the solutions page

Leadership Capability Review

“Our managers are struggling.”

What you get

  • Leadership assessment
  • Capability mapping
  • Leadership structure review
  • Succession analysis
  • Development recommendations

Outcomes

  • Stronger leadership team
  • Better decision making
  • Increased leadership capacity
  • Reduced founder dependency
See Leadership Capability Review on the solutions page

Frequently asked questions

It depends on the problem. An audit suits a general sense that things feel messy; structure design suits a business that has outgrown its structure; the role clarity programme suits unclear expectations. We can talk it through with you.

No. We focus on organisational design and accountability rather than day-to-day HR administration, and we work alongside any HR team you have.

The People & Structure Audit includes leadership interviews. Other packages are scoped differently, so we agree what is included before work begins.

Related services

Operations consultancyImprove how the business runs day to day, across people, processes and leadership routines.Business process improvementMap workflows, remove bottlenecks and agree consistent ways of working.

Talk to us about your business

Tell us what is getting in the way and we will talk through which package fits.

Make an enquiry