Privacy Policy
JH Consultancy ("JHC") is a trading name and consultancy division of Jo Holdsworth Recruitment Ltd ("JHR", "we", "our" or "us"), which is the Data Controller responsible for the personal information collected through this website and our services.
Registered Office
Jo Holdsworth Recruitment Ltd, Angels Wing III, Glasshouse Street, Leeds, LS10 1AF
This Privacy Policy explains how we collect, use, store and protect your personal information and certain business information when you visit our website; use the JHC Growth Hub; interact with our AI Coaches; complete an Operational Health Check; engage us for consultancy services; or otherwise communicate with us.
We are committed to processing your personal information fairly, lawfully and transparently, in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
1. Information we collect
Contact details, business information, subscription details, Operational Health Check responses, AI Coach interactions, website analytics, cookies and marketing preferences.
2. How we use your information
To deliver our services, provide AI Coach outputs, manage subscriptions, respond to enquiries, improve the platform, communicate with you and meet legal obligations. If you opt in on the Health Check form, we may save the contact and business details you have entered before you create an account, to follow up about your Health Check enquiry. This is separate from marketing consent. You can contact us to request deletion or withdraw your follow-up consent.
3. AI Coaches
AI Coach conversations are used to generate tailored outputs. We may analyse anonymised themes and trends to improve the platform. We will not publish identifiable client information without permission.
4. Legal basis
We rely on contract, legitimate interests, legal obligations and consent where appropriate under UK GDPR.
5. Sharing data
We use trusted service providers including secure hosting, payment providers and analytics. We never sell personal information.
6. Security
We use appropriate technical and organisational measures to protect personal data.
7. Retention
Information is retained only for as long as necessary for business, contractual and legal purposes.
8. Your rights
You may request access, correction, deletion, restriction, portability or object to processing where applicable.
9. Cookies
Cookies help improve website performance and user experience. You can manage them in your browser settings or via our Cookie Policy.
10. Third-party providers
Some services (such as payment processing) are provided by trusted third parties with their own privacy policies.
11. Data Controller
Jo Holdsworth Recruitment Ltd
Registered Office: Angels Wing III, Glasshouse Street, Leeds, LS10 1AF
Email: becki@jhrecruitment.co.uk
If you have any questions about this Privacy Policy or how we process your personal information, please contact us using the details above. If you remain dissatisfied, you have the right to lodge a complaint with the Information Commissioner's Office (ICO).
We may update this Privacy Policy from time to time. The latest version will always be available on our website.